Resonating diversity: Weaving Catholic Relief Service Global Heartbeat into International Human Resource Management

Authors

  • Faisal Issa Mzumbe University, Tanzania
  • Rosamystica Makwaruzi Mzumbe University, Tanzania

DOI:

https://doi.org/10.57040/asshj.v5i4.5

Keywords:

Diversity, Reasons, Effects, Challenges, Human Resource Management

Abstract

This research paper investigates resonating diversity, weaving the Catholic Relief Service (CRS) global heartbeat into international human resource management (IHRM). Over the last several years, the issue of diversity has been used to determine the success and substantial benefits of the organizations, however, it depends on how it is managed. Furthermore, the major aim of diversity is to develop a certain culture in that people get a chance to collaborate and be allowed to use their talents and abilities. Therefore, this paper investigates the reasons, effects, and challenges of managing diversity in international human resource management in the CRS in Dar es Salaam, Tanzania. The qualitative approach was therefore employed. The data were obtained primarily through semi-structured interviews with 30 staff of CRS. Analysis was done through thematic analysis. Findings revealed that driving innovation, improving decision-making, increasing employee engagement, expanding equal talent pools, and creativity are reasons for diversity in CRS. The papers also found that increased predictability when working in teams, access to the required talents, improved cultural awareness, and improved training and development are the effects of diversity in CRS. Besides, the paper found that language barriers, less trust, age barriers, and too many options are the challenges of diversity in CRS. The paper recommends CRS needs to tailor mechanisms to minimize the disadvantages that may come up due to the failure of accommodating various backgrounds; ideas, values, and working conditions.

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Published

2024-10-18

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