Guidelines and a software tool for quality assessment of BPMN business process models

Abstract

This paper considers the problem of quality measurement of Business Process Model and Notation business process models. Business process models presented using BPMN and other notations are graphical schemes similar to flowcharts or UML (Unified Modeling Language) activity diagrams utilized in software engineering. Business process modeling strives to capture current enterprise workflows for analysis and improvement using automation through workflow systems deployment. Therefore, designed high-quality business process models have to be understandable and maintainable. It can help efficiently identify and replace all “weak spots” of described organizational workflows with more efficient solutions. Whereas business process models which are not understandable, unstructured and uncertain may cause even more errors than benefits. Therefore, this study proposes guidelines and a software tool for errors detection in business process models.